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Quality Management

Rishti India has always taken an uncompromising position in respect to quality. Rishti India’s Quality Management System (QMS) is a complex set of engineering and managerial activities that ensures high quality of delivered software through the entire workflow.

Our Quality Policy

Our primary responsibility is to deliver maximum value to our customers worldwide. In pursuance of this effort, with our dedicated teamwork, we commit ourselves to take the leadership both in development and technology of e-commerce solutions. To adhere in letter and spirit to the technical requirements and laid down systems which is essential for our products to be consistently the first choice of our customers through inbuilt quality and on-schedule delivery.

Rishti India’s quality assurance programs support both our customers and internal quality requirements, by the following standards.

Quality Objectives

  • To provide services, which meets the standards, specifications, strategies and codes of practice and meet up to the customer needs and requirements.
  • To strive for the upgradation of our technological knowledge in order to congregate customer requirements in the ever changing market and continuous improvement and enhancement throughout the life of our products and services.
  • Resourceful management of processes cycle time, time for responses to customers, resource consumption and reduce defection level of the products.
  • To involve all of our employees in the quality process, since it is they who control our performance.
  • We strive to continually decrease any non-conformance in products, performance, or systems, through the use of product reports as monitored at each Management Review.
  • We strive to continually evaluate and improve our quality systems through the use of customer feedbacks and management reviews in order to ensure consistently high levels of satisfaction.
  • To provide comprehensive services including Requirement analysis, Designing, Testing and delivering within the specified time and in conformance with customer requirements.
  • To ensure all employees are trained or have the experience to carry out their duties in a competent and creative manner.
  • Rishti India has a vibrant and open work culture where the thoughts and ideas of every individual are heard

Our Quality Commitment Ensures

Customer Centricity –We believe in creating sustainable customer value and exceeding their expectations. We believe that the secret to unleashing exponential business growth lies in a 360 degree conversation method with customers and an intimate understanding of what they desire and will desire in the future.

Quality Standards –We are fully committed to delivering quality software services and solutions that will meet or exceed our customers expectation.

Professional Development –A highly dedicated and skilled workforce, backed by advanced technologies and facilities and extensive training programs, results in faster turnaround times, increased cost effectiveness,and higher accuracy.

Corporate Values –We also endeavor to nurture an environment where trust, fairness and integrity are constantly maintained